Last updated: 06-oct. 2025
At Sevagramam Charitable Trust (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, www.sevagramam.org, or use our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to improve our services and provide a better experience for you:
a. Personal Information:
-
When you make a donation, sign up for newsletters, register for events, or fill out forms, we may collect personal details such as your name, email address, phone number, mailing address, and payment information (credit card details).
-
Login Requirement: Certain actions, such as making a donation or accessing specific features (e.g., viewing donation history, receiving newsletters), may require you to create an account or log in to your profile. In these cases, you may be asked to provide a username, password, and other personal details. For other activities, logging in may not be required.
b. Non-Personal Information:
-
We collect non-personal information automatically when you visit our website, such as your IP address, browser type, device type, operating system, and pages visited. This information helps us analyze website traffic, improve the functionality of our site, and enhance user experience.
c. Cookies and Tracking Technologies:
-
Our website uses cookies and similar tracking technologies to improve your browsing experience and to analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
To Process Donations: We use your personal and payment information to process your donations and issue acknowledgment receipts.
-
To Communicate with You: We may send you updates about our programs, services, events, and donation requests. You may opt-out of these communications at any time.
-
To Improve Our Website and Services: Your information helps us improve our website, optimize user experience, and offer better content and services.
-
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal requests.
3. Login and Account Management
-
Creating an Account: Certain features on our website, such as making a donation or accessing donation history, may require you to create an account and log in. When creating an account, you may be asked to provide personal information such as your name, email address, and a password.
-
Account Security: You are responsible for maintaining the confidentiality of your account login credentials (username and password). If you believe your account has been compromised, please contact us immediately to address the issue.
4. Data Protection and Security
We use reasonable security measures to protect your personal information, including encryption and secure servers. However, please note that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data in the following cases:
-
Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, providing website hosting, managing communications, and other essential functions. These third parties are obligated to handle your information in accordance with our privacy policy.
-
Legal Compliance: We may disclose your personal information if required to do so by law, such as in response to a court order, government inquiry, or legal process.
6. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policy of any third-party website before providing any personal information.
7. Your Rights and Choices
You have the right to:
-
Access and Update Your Information: You can request to view, correct, or update your personal information by contacting us at the details below.
-
Opt-Out of Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
-
Delete Your Data: In certain cases, you may request the deletion of your personal information from our records, subject to legal obligations we may have to retain such data.
If you would like to exercise any of these rights, please contact us using the information provided in the “Contact Us” section.
8. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. We will post any updates to this page with an updated “Last updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Sevagramam Charitable Trust
Email: [contact@sevagramam.org]
Phone: +91 0924629 0288 | +91 098667 62092
Address: Sevagramam Narimetta Main Road, Narimetta (Mandal) Jangoan (Dt) Telangana, India.
